Dear Travelers,
After the Version 4.8 update, we have been paying close attention to the feedback regarding the new version, of which includes the fix to the abnormal rotation speed for Neuvillette’s Charged Attack. After reading through all of your feedback, we truly understand everyone’s concerns. We are sincerely sorry that this fix has resulted in an unsatisfactory experience for our Travelers, and we realize that no matter what the original intention was, modifications to any released characters would hurt the trust and support that our players have given us. Thus, we would like to sincerely apologize to all of you.
Prior to this, the dev team noticed that under certain circumstances, players could achieve high-speed rotations with Neuvillette during his Charged Attack by adjusting the sensitivity or mouse DPI settings, which allowed them to inflict 360° damage. However, for Travelers using different devices, achieving similar results proved to be difficult. Moreover, the high camera rotation speed would result in visual blurry of game scenery and enemies, which significantly deviates from the usual gaming experience.
The developers’ original intention was to ensure that under normal gameplay Neuvillette’s Charged Attack damage remained consistent. without affecting the intended controls by Travelers (whereby a normal rotation speed or shaking could be achieved). With this premise, we aimed to adjust the rotation speed to a reasonable range, to ensure travelers’ consistent experience over different devices.
With multiple factors needed to be considered, repeated discussions and testing, the fix was implemented in Version 4.8.
After the fix went live and Travelers experienced it firsthand, players provided a lot of feedback regarding the fix. Some Travelers mentioned that using Neuvillette’s Charged Attack now felt more clunky, which was indeed an oversight on our part.
Therefore, after gathering and compiling feedback and suggestions from Travelers, we have decided to rollback this fix in a subsequent update and issue a compensation of Primogems ×1,600 to Travelers accordingly.
Please stay tuned for further notices regarding the specific update schedule and issuance of compensation.
We once again sincerely apologize to all of the Travelers. We thank you for your support, it is because of all of you that Genshin Impact has come this far. In future updates, we will be more cautious in decisions related to content that has been released to provide the best possible gaming experience for Travelers.